PRIVACY, DELIVERY, REFUND & SECURITY POLICY
ABN NUMBER -54928744658
All You Need to Know
At Slinky Drinks, we strive to give our customers the most enjoyable shopping experience possible. To make sure that happens, we make sure our store policies are fair, clear and transparent. Read on to see all our policies below. If you can’t find the exact information you’re looking for, please get in touch and we’ll do our very best to help you out
Storage of Collected Information The security of your personal information is important to us. When you enter sensitive information (such as credit card numbers) on our website, we encrypt that information using secure socket layer technology (SSL). When Credit Card details are collected, we simply pass them on in order to be processed as required. We never permanently store complete Credit Card details. We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it.
does not share any information with third parties for any unknown or unrelated
Delivery Policy After ordering online, you will receive an email confirmation from eWAY containing your order details (if you have provided your email address). We will normally confirm receipt of your order within a few minutes of ordering. We will attempt to send your goods via within working days; however if goods are unavailable delivery will take a little longer.
Delivery time frame - Orders are dispatched within 1-2 working days.
Refund & Returns Policy If for any reason you are not completely satisfied with your purchase we will give you a day money-back guarantee from the time you receive the goods. Please email us at within that time if you are not satisfied with your purchase so that we can resolve any problems. This refund policy does not apply to goods which have been worn or used, damaged after delivery, or if any attempt has been made to alter the product or if they have been dropped or broken. All products must be returned in their original condition. All postage and insurance costs are to be paid by the buyer. We recommend that you return the product via Registered post and that you pre pay all postage. You assume any risk of lost, theft or damaged goods during
transit & therefore advise you take out shipment registration of insurance with your postal carrier. will not be responsible or parcels lost or damaged in transit if you choose not to insure.
Refund policy - We offer full refund including shipping cost under Australian Consumer Law for any faulty and/or damaged items due to no fault of the customer.
Security Policy uses the eWAY Payment Gateway for its online credit card transactions. eWAY processes online credit card transactions for thousands of Australian merchants, providing a safe and secure means of collecting payments via the Internet. All online credit card transactions performed on this site using the eWAY gateway are secured payments. - Payments are fully automated with an immediate response. - Your complete credit card number cannot be viewed by or any outside party. - All transactions are performed under 128 Bit SSL Certificate. - All transaction data is encrypted for storage within eWAY’s bank-grade data centre, further protecting your credit card data. - eWAY is an authorised third party processor for all the major Australian banks. - eWAY at no time touches your funds; all monies are directly transferred from your credit card to the merchant account held by .